Situation : a student is having a trouble for pick up a book on the top of the bookshelf, a librarian that walking around see the student and want to help
librarian : can i help you ?
student : yes, miss. could you pick that red book for me ?
librarian : of course
the librarian pick the wanted book for the student
librarian : what is your name, kids ?
librarian asking the student while she is picking the book. after the librarian get the red book, she give the book to the student
student : thank you, miss. my name is Fiona
librarian : can you spell it ?
student : F-I-O-N-A miss
librarian : all right, read your book carefully and be silent in library, you won't let other student disturbed, is not it ?
student : of course miss
librarian : good
student : thank you miss
librarian : you're welcome