Dear, Manager of X Boutique
Last Sunday, I went to your boutique in Z Mall branch. One of the employee was very rude to me. He said I'm fat and none of the dress is in my size. I was in a hurry because I need to attend a Party so I ignore his rudness and search for another employee. The other employee gave me a dress. I tried it on and it fits well so I bought it as it was also in a 50% sale. But, when I arrive home and change into the dress, it suddenly rips appart. I then went back to the Boutique but the rude employee said that I lied so, I wasn't able to attend the party nor get a refund.
Please train your employees,