Jawabanmu

2014-08-14T08:52:54+07:00
1. dont react immediately
2. speak up
3. Stop taking things so personally, and you can give the person the benefit of the       doubt.
4. ask a question
5. plays devil advocate
6. Try to be as diplomatic as possible if you feel the need to reveal your position.
7. Tell that person you feel insulted.
8. Take the high road.